Privacy Policy
CFS AND DATA PRIVACY
As of 30 August 2023
Customer Frontline Solutions (CFS) is registered with the National Privacy Commission as a service provider.
AT CFS, WE TAKE YOUR PRIVACY SERIOUSLY.
We are committed to ensuring that your personal data are protected from collection to disposal. Our privacy practices are aligned with the Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations (IRR).
This Privacy Statement serves as our notice to all our data subjects on how we keep our privacy practices consistent with the data privacy principles of transparency, legitimate purpose, and proportionality. This Statement also outlines the nature, scope, purpose, and extent of our collection and processing of the personal data we collect, including, where applicable, the automated processing of these data for profiling, direct marketing, and sharing with government authorities.
Click on the icon of any one of these information groups to learn more:
Privacy Statement
The Privacy Statement tells you about how CFS generally collects, uses, stores, processes, and retains your personal data.
Click HERE to learn more.
Cookie Policy
The Cookie Policy tells you what cookies and trackers CFS uses, what data these cookies collect, for what purposes, for how long they are active, and with whom CFS shares this data.
Click HERE to learn more.
Version History
The Version History Page allows you to keep track of all the modifications and revisions to our Privacy Statement and Cookie Policy.
Click HERE to learn more.
Do you have a data privacy related concern?
Use one of our forms when you contact us:
Send your email with the completed forms to: THE DATA PROTECTION OFFICER
Customer Fronline Solutions. Inc.: 2nd Floor, Business Solutions Center, Meralco Complex, Ortigas Avenue, Pasig City | Telephone: +632 1622 3204
Data Subject Access Request Form
(Fillable PDF)
Use this form to obtain access to or a copy of your personal data under CFS’ control and custody, and/or information regarding the nature, purpose, and extent of the processing.
Exercise of Privacy Rights Form
(Fillable PDF)
Use this form to exercise your privacy rights to be informed, to object, to access, to correct or rectify, to block or remove, to require data portability, or be indemnified for any loss arising from data privacy issues.
Customer Frontline Solutions (CFS) has duly complied with the registration requirements of the Data Privacy Act of 2012, its Implementing Rules and Regulations, and all related issuances.
Send your email with the completed forms to:
THE DATA PROTECTION OFFICER
dataprivacyoffice@cfs.com.phCustomer Fronline Solutions. Inc.
2nd Floor, Business Solutions Center, Meralco Complex, Ortigas Avenue, Pasig City
+632 1622 3204